Please read over these questions before making your tent purchase. Of course feel free to call us if you have any questions that this document does not answer.
What size tent do I need?
This is dependent on the number of people that will be under the tent at any given time and what they will be doing. Banquet Seating (people sitting at tables) and Auditorium Seating (people sitting in chairs, in rows like in a theater) are listed next to the sizes of tents. Adding a dance floor, DJ/Band, buffet tables, gift tables, etc will most likely require the next size (or possibly two sizes) up. Use the Space Planner on our website to help you determine the size of tent you will need.
What is the difference between a Pole Tent, Frame Tent, or Structure Tent, and which do I need?
Pole Tents have perimeter “side poles” and “center poles” going down the center of the tent. In 80-wide and 100-wide pole tents there are 2 sets of center poles "twin pole" down the middle. In 20, 30, 40 and 60 wide tents there are only 1 set of center poles down the middle. Pole tents use ratchet straps that extend to stakes or concrete anchors that are 5-8 feet out from each side pole. Pole Tents must be staked into grass/asphalt or anchored into concrete, water barrels are not an option on this tent. Lights and fans can be mounted to the center-poles, or the perimeter poles. Center poles and side poles can be draped to give an elegant look. Sidewalls can be installed so the tent can be heated or air conditioned. Minimal install/removal labor cost make this tent a great value. Pole Tents have elegant sweeping curves which makes them a very attractive option for weddings, parties and gatherings that have plenty of space. Most of our pole tents (with exception of 40-wide pole tents) are engineered with a wind rating of 72 mph.
Frame Tents only have perimeter (side poles) and no center poles. This is a good tent for areas of limited space or where a center pole is not acceptable. Frame Tents can be staked or anchored with water barrels, or a combination of both. This tent can be used for custom installations over multi-level areas and over swimming pool (speak to your salesperson about custom installations, extra costs may apply). The frame work in the ceiling gives the user more options for hanging and supporting light weight decorations, lighting fixtures, fans and fabric draping. The entire ceiling can be lined with a tent liner to give that “dreamy” look. Side poles can also be draped. Sidewalls can be installed so the tent can be heated or air conditioned. The increase in installation labor make this tent more expensive to rent than a pole tent. A frame tent is a versatile tent option for almost any type of event. Frame tents are not engineered for wind ratings.
Structure Tents have taller perimeter legs that are spaced further apart, no center poles and a higher ceiling than a Pole or Frame tent. A Structure Tent can be staked, anchored into concrete or anchored with concrete blocks. The rafters and beams are much heavier and can support more weight than any other type of tent. This tent gives the user more options for hanging heavier decorations, lighting, audio/video fixtures, fans and extensive fabric draping. The Structure Tent has tighter fitting sections and walls which gives the user a more sealed tent when heating and air conditioning. This tent has the highest wind and storm ratings which make it ideal for long term installations such as construction sites, and renovation projects, although no matter what type of tent you have, always evacuate a tent in adverse weather. This tent can be fully draped from ceiling to floor for extensive decorating. The Structure Tent also provides wider opening and taller ceilings for events such as car shows or concerts. The increased cost in purchasing and increased labor for installation make this tent more expensive to rent than a Pole Tent or Frame Tent. A Structure Tent is an excellent option for installations that demand more performance from the tent. We have structure tents ranging in widths from 20' to 100' and lengths as much as 200' plus.
How much space do I need for each type of tent?
Pole Tents: The absolute minimum space required for a Pole Tent installation is 10 feet greater than the width and 10 feet greater than the length. For example if you want to rent a 30x60 Pole Tent you should have an unobstructed space of 40x70. A Pole Tent needs a clear, relatively flat area to install. No trees or fixtures can be inside the space prior to install. Any overhead fixtures lower than 30 feet (power lines, awnings, ect), should be checked for clearance by a tent professional, prior to installation.
Frame Tents: Needs minimal additional space – as little as 5-feet greater than the width and 5-feet greater than the length. Should your space have multiple levels, un-level ground, or fixtures inside the tent space, you should schedule a professional from our office to inspect the site prior to install. Any overhead fixtures lower than 30 feet (power lines, awnings, ect), should be checked for clearance by a tent professional, prior to installation.
Structure Tents: Needs minimal additional space – as little as 5-feet greater than the width and 5-feet greater than the length. Should your space have multiple levels, un-level ground, or fixtures inside the tent space, you should schedule a professional from our office to inspect the site prior to install. Any overhead fixtures lower than 30 feet (power lines, awnings, ect), should be checked for clearance by a tent professional, prior to installation.
Does the price of the tent include set up and tear down?
Are sides included in the price of the tent?
Sides are not included in the price of our tents. We have several styles of sides to include Solid, Cathedral Window, Clear and Mesh. Please see our website for current pricing of all sides.
You can always have our team install the sidewalls with the tent, use the enclosed space to decorate, and then remove the walls yourself before the event.
You can also have our installers leave the walls on-site and install them yourself in case or adverse weather.
The walls take a short time to install or remove yourself, and we would be happy to explain how to do this if needed
NOTE: sidewalls will "billow" or "flap" in the wind especially on Pole an Frame Tents. If a tight clean seal is important then it is recommended you choose a Structure Tent as the sidewalls are actually built into the tent which greatly minimizes "billowing" an "flapping".
Can the tent be set up on concrete?
We routinely set Pole, Frame and Structure tents on concrete. If you want us to drill and anchor into the concrete please add the appropriate “anchor charge” in the price list.
Pole Tents require drilling into the concrete and use of concrete anchors where we attach “eye bolts” (instead of stakes) to attach our ratchet straps.
Frame Tents can be anchored with concrete anchors (like pole tents) or by the use of barrels which alleviates the need to drill (additional charge per barrel).
Structure Tents can be drilled and anchored into the concrete or they can be anchored with concrete blocks, which alleviates the need to drill (additional charge per block).
What do I need to do before you set the tent up?
1. Most cities/townships require a “tent permit” – call your city hall to inquire about this requirement and what you need to get this done. Generally this takes up to 4-weeks to accomplish so start early! Our staff can apply for, and if approved, acquire the permit for an additional cost. Charges are determined by city, please contact our office for the permit cost in your city.
2. DIGS Test – call your utility company to perform a “DIGS Test” 1-week prior to us installing your tent to ensure that our 36” long stakes do not hit any utility lines.
3. If you have underground sprinklers, septic, etc. you must mark the lines with string or flags and point this out to our installers. We cannot see what is under the surface of the ground and take no responsibility for any damage to subsurface utilities/lines.
4. Clear the area. Please ensure the area in which you want the tent installed is completely free of all obstructions prior to our installers arriving.
Are the tents weather proof?
Under normal weather conditions tents provide a dry haven for outdoor events. Tents are temporary structures and ARE NOT intended to be occupied during lightning or high winds – evacuate to a permanent structure during inclement severe weather.
How far out should I reserve my tent?
Although we have several tents of every size it is best if you reserve your tent as early as possible to ensure the size you want is available and that you have plenty of time to get required permits/testing accomplished.
When do you set the tent up?
As a general rule we like to put tents up three to four-days prior to your event and take them down the next business day. This allows you plenty of time to decorate and relax! We can also install and remove the same day. Some same day services may cost additional, depending on the circumstances. Please contact our office with details and we will be glad to provide pricing info!
Can we decorate the tent?
Yes! Please do not use anything that will get next to the white tent top and possibly cause a color transfer. Crate paper, balloons, signs, etc. are a few examples of things that may induce a color transfer which will require the tent to repaired or possibly replaced which will be the responsibility of the renter. If you have any questions please ask us via e-mail or in writing prior to doing anything.
Can someone come and look at our area and help us determine what size and type of tent is best for our event?
Yes! We are happy to come to your place and survey the area. There is a $75 charge for this service if within the Metroplex. Outside of the metroplex call for pricing. Once your tent is reserved with us that $75 will be credited towards your final cost!
What if I only need the tent for 1-day can I get the tent cheaper than the “1-week” rate?
Our charges are the same for 1-day or 7-days as a large part of tent pricing is the labor that is involved in setting up a tent and then cleaning it when it is returned. Additional days/weeks/months are priced at a discount (please see price list for details).
You still didn’t answer all of my questions!
Please call our office and we will put you in touch with one of our experienced tent professionals who will satisfactorily answer all of your questions.